To help you decide, here are some pros and cons of the different training options available.
Web-Based Training
Pros:
- Training has a consistent message
- Employees are out of the office less and there are no travel costs
- Training is more accessible to a larger audience
- Training is convenient for employees—can take it anywhere, anytime
Cons:
- Trainees have to be self-directed and comfortable using the Web
- Little opportunity for hands-on training experience
- Limited interaction with an instructor
- Difficult to assess employee progress
Computer-Based Training
Pros:
- Convenient form of training for employee
- Cost effective refresher training
- Employees can train at their own pace
- No travel costs
Cons:
- Information can be outdated and expensive to update
- Minimal interaction with subject matter experts
- Trainees may be distracted or interrupted
- Difficult to assess employee progress
Classroom Training
Pros:
- Utilizes an instructor and provides structured teaching
- Opportunities for discussions
- Easy to confirm employee attendance and evaluate effectiveness of training
- Can easily customize training to meet employer needs and requirements
Cons:
- May be difficult to schedule
- Costs for travel, training, and instructor
- Potential personality differences between trainer and trainees
Hands-on/Mentor Training
Pros:
- Uses more problem-solving skills that incorporate professional knowledge
- Integrates theory and practice
- Mentors may have more credibility with the employee than a trainer
- Can avoid comprehension problems related to literacy/language deficiencies
Cons:
- Can be high cost with a high overhead
- May be personality differences between mentor and employee
- Scheduling may be based on mentor and/or facility availability, and not employee needs