Behavioral observations are a tool to improve safety performance and enhance employee engagement. If it’s been a while since you assessed your observation program and methods, you’ll want to keep reading for a proven method from safety expert Shawn Galloway.
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According to safety consultant and author Shawn M. Galloway, COO of ProAct Safety (https://proactsafety.com), the key to effective observations is being A.W.A.R.E.
A.W.A.R.E. is an acronym that stands for the five elements in a successful observation: announce, watch, ask, reinforce, and express concern. Galloway explains the steps as follows: