Developing an effective safety culture is something we all seek to achieve. Here are three strategies that can help.
One of the most popular sessions at the National Safety Council’s Congress and Expo last October was entitled “3 Potential Strategies to Enhance Your Safety Culture.”
During the session, Dr. Earl Blair from Indiana University presented his three most important strategies based on extensive reading and his experience in facilitating labor-management safety related negotiations.
Strategy #1—Work Toward a 100 Percent Reporting Culture
The focus should be on developing openness around injury and near miss reporting as well as encouraging workers to identify and report unsafe conditions.
“Don’t insult your employees with a slogan,” Blair advised, making reference to slogans such as, “All injuries are preventable” and “No injuries are acceptable.”
“Most employees don’t believe it and it’s more likely to be harmful,” Blair said. He cited examples of underreporting based on fear of retaliation and how these slogans focus on the downstream (injuries), don’t tell how to improve, and are frequently not much more than “feel good” catch phrases for management.
Blair was careful to point out that there is a difference in the belief that accidents are preventable and the slogan. “There is nothing wrong with a vision of no accidents, just don’t evangelize.”
As to developing a 100 percent reporting culture, Blair suggested building trust, making reporting easy, and reporting everything with no retaliation. Make it anonymous whenever possible, he said, and make follow up actions very visible—people want to know they were listened to.
More than 20 years! That’s how long safety professionals like you have depended on BLR’s twice-monthly OSHA Compliance Advisor newsletter for compliance and good practices news and ideas. Plus, for a Limited Time receive the special report OSHA General Industry Training Requirements FREE. Get the details.
Strategy # 2—Develop Safety Awareness with Meaningful Safety Rules
Blair cited companies where safety procedures were so voluminous and complex as to be “unknowable.” He recommends making rules dynamic, inviting participation from workers in their development, making rules practical and relevant, monitored and enforced, effectively communicated, and continually improved.
Strategy # 3—Help Leaders Understand How to Consistently Act to Develop a Safety Culture
“Most CEOs are very bright people,” noted Blair, “but they don’t know how to lead in this area.” Safety professionals must help teach leaders how to develop the culture. Safety is a very complex web of process, systems, and people, and the best solutions presented focused on observation—LBWA (lead by walking around), monitoring the workplace, and most importantly listening to workers.
Blair concluded his talk by saying, “Developing a safety culture isn’t rocket science—it’s much more complex than that.”
Try BLR’s renowned OSHA Compliance Advisor newsletter at no cost for a full month, and only then decide. It’s news you can use, and no way to lose! Plus, as a bonus receive the special report OSHA General Industry Training Requirements FREE for a Limited Time. Get the info.
Compliance Is Our Middle Name
Safety professionals have depended on OSHA Compliance Advisor for more than 2 decades to find out what their peers across the nation are doing to develop effective safety cultures and improve safety and health in their workplaces.
By subscribing, they take advantage of such features as:
— The latest OSHA and NIOSH news, court rulings, and proposed rules
— Compliance Report, with case studies of how promising ideas have been put to work
— Trainer’s Corner, providing practical, actionable tips to clue your workers in on safety
— Washington Watch, offering an advance look at what’s coming down the compliance pike so that you can be ready when it comes
— From the States summary, presenting little-publicized state regs that often trump the federal
— SafetyWorks monthly reproducible handouts for employees, ready to copy and distribute
— EHS & Your Business insert. A quarterly insert that provides a ready-to-use “selling package” to bring senior management on board with your safety plans, using language they can relate to.
You can see many of these features with this Download Product Sample
link and also view a full year’s worth of subject coverage with the Download Subject Index link.
Even better, you can experience all these benefits of the OSHA Compliance Advisor at no cost or risk for a full month before deciding if you’d like to subscribe. Let us know, and we’ll be happy to arrange it.