In this installment of EHSDA Shorts, Scott Gaddis, Vice President, Global Practice Leader – Safety and Health, Intelex Technologies in Toronto, explains why technology-enabled learning is important in the workplace.
This clip was taken from a webinar titled “Fireside Chat| Building a Strong Safety Culture with Data“, as part of the EHS Daily Advisor Safety Culture NOW virtual summit. The full session is available for FREE on-demand here.
Transcript (edited for clarity):
Question: Why is technology-enabled learning important in the workplace?
Gaddis: When we think about learning, I love being in the classroom. But what I have found, if I can deliver small chunks of information to the front line, I can make headway, right? So their learning continues, they continue to build capability and they continue to expand capacity, right? So they know what they know, but then they’re willing to give it back because they’re learning in these small chunks. That’s only going to become more important as you work with millennials and Gen Z’s, right? And it’s even being a very adaptive, even older generation workers.
So, technology enabled learning. You can deliver it through a mobile device, you can deliver it through a tablet, you can deliver it through a kiosk. But it’s an extension of what they’re seeing online. You know, it’s desire, right? I can get this information when I want to. I can get it at home. I can do it at work on break quick. It’s easy.
They understand it because I’m only sharing a few things at a time in a series. So they can gobble up, they can think about it, they can apply it, and then they move on. And it’s very pertinent, you know, to their daily work activity. So a lot of things in this area. But I would say that about 60% of millennials in Gen. Z, they want to update their skills, they want to increase knowledge. But they absolutely want it to be done through technology, right? And it’s really how they are learning most of the things that they know. So I don’t discount classroom training, but you probably need to at least look at technology to deliver it.