Here’s a basic step-by-step checklist for resolving employee mold complaints:
- Perform an initial walkthrough.
- Collect information about the history of the building and complaints.
- Identify HVAC zones and areas of particular concern.
- Notify employees of your investigative plans.
- Identify key individuals needed for access and information.
- Create an incident log.
Your incident log should track individual cases, including the date of the incident, location of the problem, and a checklist that covers whether the following have been conducted or determined:
- Filing of complaint form
- Employee interview
- Log of activities
- Zone/room record
- HVAC checklist
- Exposure pathway
- Source inventory
- Formation of hypothesis
Ensure that your workplace is safe for all employees by taking steps now to prevent mold and remediate its cleanup. Guide to Mold Management features easy-to-read charts explaining federal and state legislation. Learn More.
Continue to keep a log, reviewing it and interviewing employees to aid in determining the cause of the specific symptoms affecting your co-workers.
Sample Employee Interview
The following questions can help you determine patterns of symptoms and/or timing that might provide insight into a mold problem in your facility:
- What kind of symptoms or discomfort are you experiencing?
- Are you aware of other people with similar symptoms or concerns?
- If so, what are their names and locations?
- Do you have any health conditions that may make you particularly susceptible to mold problems?
- When did your symptoms start?
Protect your employees, and your company, from mold. Our practical Guide to Mold Management guide gives you everything you need to avoid costly liabilities. Learn More.
Be Proactive
Aggressively handling potential and real mold-related problems now can save you a legal headache and significant costs in the future. Mold problems can be identified using good recordkeeping practices, paying attention to what your co-workers are talking about, and staying on top of all the equipment, chemicals, and aspects of your building.
See these preventive tips for reducing the risk of mold growth and exposure in your facility.