Faces of EHS: Andrea Baker on Human and Organizational Performance

Andrea Baker started practicing and teaching Human and Organizational Performance (HOP) principles while working for one of the largest multinational industrial companies in the world. In 2014, she began teaching HOP Fundamentals and Learning Teams around the US and helped develop and implement strategies to anchor the concepts in existing operating rhythms. She began extrapolating these strategies to a larger scale, and in 2015 became the HOP Senior Expert for the company’s 300+ multi-sector locations in Europe. In 2018, Andrea stepped away from her former company to found the HOP Mentor, where she has worked with over 60 companies, across 9 industries, in 16 different countries, and has mentored individuals from every region of the globe.

Andrea is also the co-author of “Bob’s Guide to Operational Learning: How to Think Like a Human and Organizational Performance (HOP) Coach.”

For our latest Faces of EHS profile, we sat down with Andrea to discuss how she got her start in safety, the meaning of safety culture, and human and organizational performance. Tune in to hear her insights.